Returns & Refunds

We founded Keto world with one goal in mind: giving our customers a fair, rewarding and enjoyable shopping experience. We conduct business according to the same values, knowing that better service equals loyal customers.  

Thank you for shopping at Keto World.

If you are not entirely satisfied with your purchase, we are here to help.

Returns

You have 15 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Your invoice reference number  or proof of purchase must be quoted for any queries or returns you wish to inform us about

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned

item. We will immediately notify you on the status of your refund after inspecting the item within 2 working days.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer's policies. 

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.

If you receive a refund, the cost of return shipping will not be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, contact us at worldketo@gmail.com or via the contact form.